New Portal

Ontario One Call is recreating their Web Portal to improve the process of submitting Locate Requests!

The expected implementation time frame is early 2022.


Some changes to Ontario One Call’s system will affect the Notifications and Confirmations sent to stakeholders, in particular, changes to field names, and the addition of brand new fields. This may require technical changes in your system.

Members or Locators  who parse any information from the Notification Form please see the examples of the new forms by clicking here.  Note the email notifications will be sent as HTML only.

Excavators or Locate Requestors  who parse any information from the Confirmation Form please contact them at

The changes at a glance:

  • Brand new EASY TO USE platform!
  • Different request options for different users
  • Easy to submit Design and Planning Requests for Excavators
  • Changes to the Map Functionality
  • New "Additional Information" Field
  • Removal of the FAX number from the Locate Request

We've got you covered at competers

Let us help you digitise your locate processes with our UtiLocate and UExcavate systems!